THIRD PARTY SUPPORT
Independent Application Support for Oracle, SAP & Legacy ERPs
Flexible, independent support for Oracle, SAP, and legacy ERPs. Combining break-fix expertise, preventive maintenance, and modernization to keep your systems running reliably. Backed by seasoned engineers with 20+ years of enterprise experience, we deliver stability, performance, and continuous improvement.
Comprehensive EBS Administration & Optimization
- Online patching (ADOP), OAF development, and custom extensions
- Environment cloning, refresh automation, and deployment streamlining
- Concurrent Manager and OPP tuning for performance and reliability
- Database optimization, RAC integration, and secure backups
- Batch processing and Process Scheduler issues
- Financials and HR system support
- Integration and interface troubleshooting
- Performance tuning and stability
- Support for tax, regulatory, and compliance-driven processes
- Customizations and legacy environment support
- Issue resolution without forced upgrades
Hybrid SAP–Oracle Expertise
- BR*Tools administration, compression, and partitioning
- ECC/CRM upgrades and SAP↔EBS coexistence models
- Transportable tablespaces for faster migrations and minimal downtime
- OLTP and reporting workload tuning for performance consistency
Sustain and Modernize Legacy Systems
- Full-stack support for Fourth Shift, COBOL, and middleware
- Troubleshooting for legacy apps and integration issues
- Report corrections, data validation, and cleanup
- Migration to modern ERP platforms with minimal disruption
Accelerate Transformation with Automation
- On-premises to OCI/AWS/Azure migrations with near-zero downtime
- Automated workflows via Ansible, observability, and health checks
- Disaster recovery planning and periodic DR drills
- Cost optimization and infrastructure rightsizing
Always-On Managed Support
- Continuous batch monitoring and proactive incident handling
- Patch/change management with approval governance
- Capacity planning, audit reviews, and KPI-based reporting
- Executive dashboards and monthly service reviews